Frequently Asked Questions

At Microrep, we understand how important your glasses are. We strive to repair andreturn your frames within 24 to 48 hours, so you can get back to work withoutinterruption.

The time it takes to color your frames dependson the number of colors you want. In general, it takes 5 days to give yourglasses a personalized touch of color. So you can express your unique style.

Weunderstand the importance of the safety and comfort of your eyewear. You cancount on us for allergy-proof lacquering within 3 days, so that your eyewearremains comfortable to wear, even for the most sensitive wearers.

Our one-price policy means that the type of repair or material has no impact on the cost. You can rely on Microrep for transparent pricing, with no surprises. Our priority is to offer you an affordable solution.

You can easily access our order form and price list online, or by sending us an e-mail. We'll be happy to provide you with them quickly, so that you have all the information you need at your fingertips.

For an impeccable matte look, we offer sandblasting and anti-allergy matte lacquering, for an exceptional result. So you can personalize your glasses to suit your aesthetic preferences.

Our color and anti-allergy lacquers are designed to offer the same durability as a new frame, guaranteeing you a style that lasts. So you can enjoy your eyewear without worrying about premature wear.

We stand by our one-year warranty. We consider this a free quality service, at no extra cost to you. Our commitment to your satisfaction is our top priority.

Yes, we can repair plastic frames. Metal parts are repairable, and a repair takes a few days to dry and finalize. So you can extend the life of your beloved frames.

Absolutely, we can recolor acetate frames to give them a new look. This allows you to breathe new life into your favorite glasses without having to buy new ones. However, a solid color is required for plastic.

Of course, we'd be delighted to welcome you to our workshop in Lausanne. Come and discover our team and our know-how over a cup of coffee, and we'll answer all your questions. It's the perfect opportunity to see how we take precise care of your eyewear.

We'll provide you with care recommendations to keep your glasses in perfect condition after repair. Simple tips for cleaning and preserving your frames.

In case of urgent need, we offer emergency services to ensure you get your glasses back as quickly as possible. Contact us to discuss your specific situation.

Yes, we accept shipments from abroad. We regularly handle international repairs and ensure that your glasses arrive safely in our workshop.

At Microrep, we are committed to the environment. We use eco-friendly practices in our repair and refurbishment processes. We also recycle materials whenever possible. What's more, our ISO 13485 certification guarantees our clean procedures.

We offer warranties on our repairs to assure you of the quality of our work. You can be confident in the durability of our solutions for your eyewear, and again our ISO 13485 standard confirms the quality.

Yes, if you prefer a consultation in person, you can make an appointment with our team in our workshop or by video. We look forward to meeting you and discussing your specific needs.